Return to Base Warranty

What's covered?

Our warranty covers defects in materials or workmanship for 12 months (or more if stated) after the date of invoice.

What's not covered?

Carriage costs, Consequential loss, engineer call out, miss-use, accidental damage, consumable items like hose & filter media.

Repairing or replacing items does not extend the warranty period.

What to do

If you have a problem with any of our products, first of all call us. We will try to resolve the issue with as little inconvenience as possible. If goods have to be returned, you must first receive a Return Material Authorisation (RMA) number. Please note, carriage and packaging costs are expressly excluded.

Full terms and conditions can be read here.